Precision rehabilitation to build the foundation for your recovery

cereneo stands for unique services – a great combination of state-of-the art and highly individualised neurorehabilitation and hospitality service at a 4 or 5-star level. cereneo provides you with all the necessary means to achieve the highest degree of independence possible. cereneo accompanies patients beyond the inpatient stay in a clinic with transfer at home and therapy at home with a cereneo therapist or online rehabilitation.

We treat various neurological conditions as part of a neurorehabilitation programme. You can find the complete overview of the conditions we provide rehabilitation for here.

During your stay, our team of professionals from multiple disciplines will always support you to achieve the goals you set at the beginning of your rehabilitation. Your personalised programme will be designed and regularly assessed to try to reach a maximum recovery. Our case managers will always be available to make your stay as comfortable as possible.

You or your family member contacts us. We receive your medical status and charts, which will be discussed internally by our medical team (taking into account privacy and data protection requirements). Based on your wishes and medical needs, we will send a personalised offer to fit your requirements. After accepting the offer, we take the necessary steps to organise your travel to and stay with us. You will arrive at cereneo, starting your neurorehabilitation recovery programme. During your stay at cereneo, you will have intensive and personalised therapy on a daily basis. Your progress will be regularly discussed by our medical team. Before completing the rehabilitation programme, we will discuss with you how we can best support you in your recovery journey going forward to ensure a seamless support and ongoing progress. We will support your transfer home and help you to continue your rehabilitation in your home environment on a daily basis or how to get started with online rehabilitation.

At cereneo, our main spoken languages are English, German, Russian, Arabic and French. Furthermore, we offer bilingual administration & translating services in various languages for our international patients. Our team is international, which means that different languages ​​can be spoken with the patients and their families. If, nevertheless, translators with medical knowledge are desired on site, we can organise them within short notice. Translation services over the phone can also be organised spontaneously.

Most of the family members or other companions stay close to the patient, this could be in one of the accompanying hotels e.g. Park Hotel Vitznau or Campus Hotel Hertenstein. On request, we can make other arrangements. For more information about accommodation contact us directly via the contact form or call us +41 41 399 67 00.

Please send us the patient’s medical records so that we can forward that to our specialists for an assessment. Of course, all data is treated confidentially.

We recommend sending us your complete files (medical reports, laboratory results, CT or MRI files etc.). The more information we have the better. Our team will also send you a patient questionnaire to thoroughly assess your case.
All data can be sent to us by email: info@cereneo.ch

or by post to: cereneo Schweiz AG, Hertensteinstrasse 162, 6353 Weggis, Switzerland

Family members are always encouraged to join or visit our patients. Family cohesion can support the motivation of the patient immensely and might contribute positively to the recovery outcome. The involvement of someone’s social environment is important to us and considered to be a part of our therapy concept. If the patient agrees, we welcome family and friends and close acquaintances to help our patients recover. Our specialists will do everything to assess each case individually and provide advice, tips and guidance on how to support the patient during and after the therapy, e.g. in your home.

We are an international neurorehabilitation centre and we welcome patients from all around the world. At cereneo, there are many experts that will do everything possible to adjust your rehabilitation programme to your personal requirements and needs, always taking culture, language and food preferences into account as well.

For family and friends who support the patient during their stay, we also organize excursions and events, which can be related to everyday-life or hobbies for example. For patients, taking part in tours or hobbies can be an integrative part of therapy as well. On request, we also offer various other excursions and activities that have an active, cultural or simply recreational character.

We offer support with the organisation of your complete trip to and from the clinic and are happy to prepare everything to welcome you and your companions at cereneo. During your stay you will be hosted by our interprofessional team consisting of neurologists, therapists, nurses, nutritional experts, engineers, researcher and your dedicated case manager. After you have completed your inpatient rehabilitation programme, you can choose to be accompanied home by a cereneo Home therapist – making sure you are fully supported in your home environment. For more information on cereneo Home services click here.

Yes. Our case managers are dedicated to make the start of your rehabilitation programme as easy and convenient as possible. Over the years we have established good relationships with embassies, and we are familiar with the various visa requirements and the application process.

Everything we do is focused on enabling individuals with the knowledge, tools and technologies needed to recover, sustainably manage their health and rehabilitation as well as continue to pursue their personal ambitions. Our therapy concept is designed for patients to take control of their health and recovery, shorten the time in a hospital, provide tools and ideas to self-manage rehabilitation in daily life settings.

For an inpatient stay, therapy sessions usually start at 8.30 am with sessions of 30 to 60 minutes, depending on your abilities. You will have 1 on 1 (private) therapy sessions as defined by you supported by our neurologists.

Inpatient stays should last a minimum of 2 weeks, but this varies greatly on the progress and goals of each patient. The average stay of patients at cereneo is around 8 weeks. After the inpatient stay, you can continue your therapy at home with a cereneo Home therapist accompanying you or via online therapy.

All therapy sessions are individual one-to-one sessions. This allows the therapists to concentrate on your specific needs. If you like additional group sessions, we will look for other patients with matching therapy goals. However, because we have only small numbers of patients (11 in Vitznau, 23 in Hertenstein) this is rarely the case.

Doctors are available on call 24/7. Doctors’ rounds take place twice per week. Individual appointments with a doctor can always be scheduled, if you wish to discuss any particular aspect of your treatment or progress.

As our therapies and treatments are developed for the specific needs of each patient, costs vary largely depending on the required therapy and interventions as well as the level of nursing. People from outside of Switzerland can visit cereneo on a self-pay basis. However, we recommend to check with your health insurance for reimbursement.